Terms of Service

Vacation Ownership Assistant, “VOA,” is Not a Law Firm and Does Not Provide Legal Advice.

VOA provides a platform for legal information, self-help and document processing by means of attorney-based services offered. The information provided by VOA along with the content on our website related to legal matters (“Legal Information”) is provided for your private use and does not constitute legal advice. We do not review any information you provide us for legal accuracy or sufficiency, draw legal conclusions or apply the law to the facts of your situation.

If you need legal advice for a specific problem, you should consult with a licensed attorney. Neither VOA nor any Legal Information provided by VOA is a substitute for legal advice from a qualified attorney licensed to practice in an appropriate jurisdiction. As VOA is not a law firm, please note that communications between you and VOA may not be protected as privileged communications under the attorney-client privilege or work product doctrine.

Your use of the Services does not create an attorney-client relationship between you and VOA, or between you and any VOA employee. Unless you are otherwise represented by an attorney, including a Participating Attorney, you represent yourself in any legal matter you undertake through our Services.

VOA is not a “Lawyer Referral Service”.

VOA does not endorse or recommend any attorneys, nor does it make any warranty as to the qualifications or competency of any attorney.

More simply put: VOA does not provide legal advice—only a licensed attorney can do that.

Interactions with Attorneys

When you use our Services, you will have the opportunity to initiate contact with an independent attorney (a “Participating Attorney”). Participating Attorneys are NOT employees of VOA. Participating Attorneys are third-party independent contractors who carry their own malpractice insurance and have agreed to provide answers, limited consultations or other basic legal services to VOA clientele. Communicating with a Participating Attorney through VOA is NOT required. However, if you choose to communicate with a Participating Attorney through VOA, please note the following:

  • When you contact a Participating Attorney through VOA, he or she may provide you with an initial consultation, legal review of your forms or documents, or answers to your legal questions.
  • When you contact a Participating Attorney through VOA, he or she may ask you for some information regarding you and your legal affairs in order to properly address your questions. By using our Services, you consent to sharing such personally identifying information for the purpose securing legal advice with both the requesting attorney and with VOA. VOA will have access to any communications submitted through our platform for fulfilment and quality assurance purposes.
  • If you contact a Participating Attorney, you control both the duration and depth of the interaction. Any attorney-client relationship formed during the course of that interaction may, at your option, either
    • end when the interaction with the Participating Attorney ends, or
    • continue if you wish to engage the Participating Attorney for further legal services.
  • If you wish to create an attorney-client relationship with a Participating Attorney that extends beyond your use of our Services, that relationship will be on whatever terms you establish with the attorney in question. Those terms do NOT involve VOA and, except for pre-negotiating special discounts for our members, we do not set, control or influence them. For example, the Participating Attorney may ask you to sign a formal representation agreement regarding the scope of work they will perform, the cost of their legal services, and the handling of any out of pocket expenses they may incur.
  • Participating Attorneys may be compensated by VOA for Services performed on your behalf, however, VOA does not receive any share of legal fees collected by any attorneys in our network. In all cases, VOA will not influence or interfere in any way with any attorney’s independent professional judgment. Participating Attorneys reserve the right to refuse to perform legal services on your behalf in their sole discretion.
  • VOA is an information provider and documents preparer and does not endorse or recommend any attorney, including any of the Participating Attorneys. VOA makes no representation or warranty as to the qualifications or competency of any Participating Attorney or as to the accuracy or completeness of any Participating Attorney’s work.

More simply put:
We provide an attorney for processing legal documents as a service, not for litigating. It’s up to you to research any lawyer you’re thinking about hiring. VOA is a consulting service for timeshare owners looking to eliminate their unwanted property.

Our website address is: http://voassistants.com.

When visitors leave comments on the website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and extract any location data from images on the website.

Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. This is for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data: If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any

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+1 (786) 945-2755

Mail us

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